Should I arrive a bit early or on time?
I am definitely ok if you arrive 10 minutes early (also totally ok if you want a few extra minutes to choose a colour). Please do not be late! I tolerate 5 minutes, but more than that will put me behind in my day and I might consider changing your appointment if you can’t consistently be on time. Traffic/construction can be horrible and inconsistent – I understand, so if you are running behind please shoot me a text so I at least know you’re hustling to get here 🙂
Some clients prefer coming early because of the unpredictable traffic, and wait in their car – just message me letting me know ‘you’re early if I am ready’ – sometimes I am!
If you are 15 minutes late I will most likely cancel you’re appointment. You will be charged $40 to rebook